Services

Idealized Business Planning

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Idealized business planning enlarges the client’s sense of what is feasible. TSI’s provides a fundamental re-conceptualization of how service delivery systems can be organized for improved effectiveness and efficiency.   “Scenario Analysis” enhances creativity by leaving behind present constraints and “leaping out” to imagine an operational “ideal” that meets strategic objectives. TSI provides management with the information needed to address the following issues:

  • How will reorganized operations support strategic business objectives?
  • Which services lines provide the highest impact in both short-range and long-range planning scenarios?
  • Where can reorganization improve quality of care, customer satisfaction, and community access to services? 

TSI uses LEAN/Six Sigma techniques to assess the cost/benefit of innovations to current service delivery processes.   The outcome is an “evidence-based” service delivery model that meets organizational goals for service excellence and financial success.

Process of Care Design

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Process of Care Design gives the decision-maker actionable information that takes the “guesswork” out of critical decisions. With concise, meaningful information management can implement strategic initiatives with increased certainty and lower business risk.   Results include:

  • Leading practice benchmarks and Key Performance Indicator (KPI) metrics
  • Quality measures essential for documenting value
  • Actionable tools for on-going process management 

Capital Formation Planning

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The ability to replace old capital assets, and add new ones, is critical to the survival of the organization.   Capital Formation Planning is concerned with identifying capital investments capable of generating a net positive increase in productive capital assets.

TSI uses best-practice capital management techniques to align long-range strategic, financial, and operating plans. Capital allocation decisions are “rational” relative to the organizational mission, and supportable as the highest and best use of available resources.   TSI supports decision-making with answers to the following key questions:

  • How will business be organized to generate positive return?
  • What are the capital investment needs?
  • When must assets be invested?